Datenschutzrichtlinie

1. Der Umfang

This policy describes what personal data the company collects from individuals, and how it processes, shares, secures, and manages that data.

1.2 Diese Richtlinie gilt für Informationen, die sich auf eine identifizierte oder identifizierbare natürliche Person beziehen. Als identifizierbar gilt eine Person, die entweder direkt identifiziert werden kann oder durch eine Kombination von Informationen, über die wir verfügen oder auf die wir Zugriff haben.

1.3 „Verarbeitung" bezeichnet jeden Vorgang, der die Erhebung oder Nutzung personenbezogener Daten umfasst – einschliesslich deren Verwaltung, Strukturierung und Speicherung.

Our services are intended for adults only. We do not collect information from anyone under 18, and we do not permit minors to use our services. If we become aware that any such information has been collected, we will delete it promptly.

2. Welche persönlichen Daten haben wir von Ihnen

2.1 When you access our Services, channels, or website, we collect personal data. In certain cases, we may ask you to provide your personal data directly.

2.2 In anderen Fällen erheben wir Ihre personenbezogenen Daten durch die Auswertung der Nutzung unserer Dienstleistungen oder Servicekanäle oder durch den Erhalt Ihrer Daten von unseren Partnern.

3. Keine Offenlegungspflicht persönlicher Daten

You are not required to provide us with personal data. However, in certain circumstances, failing to do so may prevent us from delivering our services or granting you access to the website.

4. Welche personenbezogenen Daten wir erfassen

4.2 The information you provide is not personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.

4.4 Personal information you share directly with third-party platforms to facilitate trading includes your full name, address, phone number, and email address.

5. Rechtsgrundlage und Gründe für die Verarbeitung personenbezogener Daten

Ihre personenbezogenen Daten werden vom Unternehmen für die in diesem Abschnitt genannten Zwecke und auf der jeweils geltenden Rechtsgrundlage verarbeitet.

5.3 To learn more about the measures we take to protect our legitimate interests, please contact us by email.

5.4 Nachfolgend finden Sie eine Übersicht der Gründe und Rechtsgrundlagen, auf deren Basis wir die von Ihnen bereitgestellten Informationen verarbeiten dürfen:

6. Übermittlung personenbezogener Daten an Dritte

We may share personal data with third-party service providers that support our operations, including hosting and storage providers, IP address data services, and user experience analytics platforms.

You may also instruct us to share specific personal data with third-party trading platforms. In such cases, we will pass on the personal data you have provided to us to those platforms. Your personal data shared in this way is subject to their respective privacy policies. Please note that your personal data may be shared with more than one trading platform.

6.3 The Company may share personal data with affiliated entities or business partners. This enables the Company to access the resources needed to improve and develop its products and services for customers.

6.4 Where necessary to protect the rights of third parties or their assets, the Company is entitled to disclose personal data to regulatory, municipal, or other official authorities.

6.5 We may also share your personal data with potential investors, buyers, or lenders of the Company or any other member of the group in connection with a transaction — including the transfer or sale of assets — or in the event of a merger, restructuring, consolidation, or insolvency involving the Company or any other group entity.

7. Cookies und Dienstleistungen von Drittanbietern

We may work with third parties — such as advertising partners or analytics providers — who operate on our website and may use cookies or similar tracking technologies.

7.2 Cookies are small text files stored on your device each time you visit the website. They collect information about your preferences and browsing behaviour to improve your experience, remember your settings, and personalise the products and services most relevant to you. Cookies are also used for statistical and analytical purposes.

Some cookies we use are session cookies. These are temporarily downloaded to your device and expire when you close your browser. Others are persistent cookies, which remain on your device for a set period after the browser is closed. Persistent cookies help the website recognise you as a returning user and allow you to return to the site seamlessly.

Please note that disabling cookies may cause certain features or sections of the website to function incorrectly or not at all.

Mitteilung zur Online-Nachverfolgung: Dieser Dienst unterstützt derzeit keine Do-Not-Track-Signale.

8. Aufbewahrung personenbezogener Daten

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or for longer periods where permitted by applicable laws, regulations, or binding orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for a further 12 months.

We regularly review the personal data we hold to confirm it is no longer needed.

9. Internationale Überweisungen

Your personal data may be transferred to other countries or shared with international organisations. We take all necessary measures to protect the personal data you provide and to ensure that data subjects can exercise their rights and access effective remedies.

On request, the Company can provide information about the security measures it uses to protect personal data transferred to countries outside the EU or to international organisations. To request this information, please contact: support@festsparhaltnis.com

10. Sicherheit persönlicher Daten

10.1 We have implemented appropriate organisational and technical measures to protect personal data against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that the security of your personal data will remain free from error at all times. We also cannot be held liable for non-material, incidental, or consequential damages arising from the use or disclosure of personal data. This does not exclude the possibility that personal data may be disclosed due to transmission errors, unauthorised access by third parties, or other causes beyond our control.

In certain circumstances, we may be legally or otherwise obligated to disclose your personal data to third parties, such as public authorities. In such cases, we have no control over how those third parties handle or secure your personal data.

No transmission of personal data over the internet can be guaranteed to be fully secure. The Company cannot ensure the security of personal data you submit to us online.

11. Hyperlinks zu Websites Dritter

Our website contains links to third-party websites and applications. These are not under our supervision, and we are not responsible for how they collect or process personal data. This policy does not apply to any actions taken through such websites or applications.

When accessing third-party websites or apps, please review their privacy policy before use. We also recommend against sharing any personal data with them.

12. Änderungen dieser Richtlinie

This policy may be updated at any time. If changes are made, we will notify you by publishing the updated policy on our website.

We will notify you of any material changes to this Policy through channels we consider appropriate, and will post a notice on our website.

12.3 Unless otherwise stated, all changes take effect upon publication of the revised policy.

13. Ihre Rechte

13.1 You have the right to request that we verify the accuracy of your personal data, correct any errors, and delete any personal data that is no longer necessary. You may also restrict the scope of processing of your personal data.

13.2 If you are an EEA resident, please refer to this page for details on the rights available to you regarding your personal data. To exercise any of these rights, contact us at the email address below.

13.3 Right of Access You have the right to access your personal data and to verify the accuracy of the data the Company processes. Upon request, the Company will provide an electronic copy of your personal data currently being processed. A reasonable fee may be charged for additional copies. The right of access must not adversely affect the rights and freedoms of others. Where a request would do so, the Company may refuse or restrict its fulfilment.

13.4 Recht auf Berichtigung Das Unternehmen ist berechtigt, ungenaue personenbezogene Daten zu berichtigen. Sie haben das Recht, die Vervollständigung unvollständiger personenbezogener Daten zu verlangen, wobei der Zweck der Verarbeitung zu berücksichtigen ist.

13.5 Right to Erasure You may request the deletion of your personal data in the following circumstances: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object to processing based on legitimate interests pursued by us or a third party, on grounds relating to your particular situation; (e) the personal data has been processed unlawfully; or (f) deletion is required to comply with a legal obligation applicable to the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under Union law or the law of a Member State, or (b) for the establishment, exercise, or defence of legal claims.

13.6 Verarbeitungsbeschränkungen Wenn Sie Bedenken hinsichtlich der Richtigkeit Ihrer personenbezogenen Daten haben, können Sie das Unternehmen auffordern, deren Verarbeitung einzuschränken. Bei einer solchen Einschränkung dürfen personenbezogene Daten nur gespeichert werden, wenn Sie Ihre Zustimmung erteilen, zur Begründung, Ausübung oder Verteidigung von Rechtsansprüchen, zum Schutz der Rechte einer anderen natürlichen Person oder wenn ein Grund von erheblichem öffentlichem Interesse in der Europäischen Union oder einem Mitgliedstaat vorliegt.

13.7 Right to Data Portability Where processing is carried out by an automated system and is based on your consent or a contract to which you are a party, you have the legal right to access the personal data you have provided to the Company. You may request that your personal data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability does not affect the rights or freedoms of other individuals.

13.8 Right to Object You have the right at any time to object to the processing of your personal data where that processing is based on the legitimate interests of the company or a third party. This right is not limited to objections against profiling based on those interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defence of legal claims, we may continue such processing. Regarding direct marketing: you have the right to object at any time to the processing of your personal data for that purpose.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your personal data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that point. You also have the right to lodge a complaint with the competent supervisory authority — including any authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of personal data within the European Union. Please note that European Union law and the laws of individual Member States may limit your rights regarding personal data as set out in this Section 13.

We will provide the information requested under Section 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two additional months, depending on the nature and volume of requests received. If an extension is required, we will notify you within one month of receiving your request and explain the reasons for the delay.

Soweit dies nicht den Bestimmungen von Abschnitt 13 des Gesetzes widerspricht, werden Informationen, die Sie gemäß Ihren Rechten unter Abschnitt 13 anfordern, kostenlos bereitgestellt. Bei unbegründeten oder übermäßigen Anfragen – insbesondere bei wiederholter Antragstellung – können wir eine angemessene Gebühr zur Deckung der Verwaltungskosten erheben oder die angeforderte Maßnahme ablehnen.

If we have doubts about the identity of the individual who submitted your request, we may ask that person to provide appropriate means of verification.